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The best tool you can travel with is knowledge! Many of our visitors travel from regions and climates very different from our mountainous Big Bear area. Our mission is to educate our guests on the best ways to get here, enjoy their stay here, and depart with a strong desire to return. With that said, we have some basic info to get you started:

Big Bear Visitor Center Info:

Building hours are from 9 AM - 5 PM on Monday - Sunday.

Can't make it into the building? Our awesome staff can answer your questions on the phone (800-424-4232), by email, and direct messages on our website Chat Bot.

Local Number: 909-866-7000
Toll Free: 800-424-4232
Address: 40824 Big Bear Blvd, Big Bear Lake, CA 92315
The Big Bear Visitor Center is owned and operated by Visit Big Bear.

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What is the Big Bear Visitor Center?

The Big Bear Visitors Center is the #1 source for information for visitors to Big Bear Lake. Also a valuable resource for residents, we provide information about lodging, dining, recreation, and more. The Visitors Center also provides firsthand information during emergencies, special events, and during the holidays to make traveling to Big Bear a smooth and enjoyable process. Our Visitors Center is located in The Village on the corner of Pine Knot Ave and Big Bear Blvd.

Address: 40824 Big Bear Blvd, Big Bear Lake, CA 92315

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What kind of information can I get at the Visitor Center?

Information provided by the Visitor Center staff is broad. You can get basic information on lodging, dining, and activities in Big Bear, but the true value you'll get are the insights from local staff members who call Big Bear home. The first hand recommendations and guidance you'll receive from our staff could be essential in determining the best hiking trail or picnic area for you and your family, or which route to take into or out of Big Bear. We also have a great opportunity to provide information on local weather and road conditions throughout the year.

What is available at the Visitor Center?

We're proud to provide access to FREE Wifi for all of our visitors. We also have public restrooms. Inside the Visitors Center you can find our Visitor Center Guide, brochures for local restaurants, lodging, and activities.

The Visitor Center also features interactive table maps and kiosks where you can search our website, create an itinerary, and more.

The Visitor Center also features a gift area for branched Big Bear Lake and Care For Big Bear merchandise. Shop Swag.

Does the Visitor Center sell Adventure Passes?

Yes we do! Adventure Passes are available in the Visitors Center for $5/day or $30/annual pass each purchased with cash or credit card. Day passes are good for the day you purchased them and there is no limit to the number of passes someone may purchase at one time.

See other merchandise.

Order Your Official Visitor Magazine

This full color glossy magazine provides information about recreation, lodging, attractions, restaurants, shops, events, services, history, driving directions and general facts, plus a trail map and lake guide.

View online version of the 2021 Big Bear Visitor Guide here